Frequently Asked Questions

  1. Who do I talk to about setting up or ending water/sewer services?

    Please refer to the District Services page which provides links to the appropriate forms to send to the District Operator - link

  2. Who do I report street flooding or clogged drains to?

    Please report any flooding or clogged drains to the District’s operator, Municipal Operations & Consulting, located at 27316 Spectrum Way, Oak Ridge North, Texas, 77385. You may call their customer service desk at 281-367-5511.

  3. Who do I talk to about getting a dedicated meter for my sprinkler system?

    Installation of dedicated meters is handled by the District’s operator, Municipal Operations & Consulting, located at 27316 Spectrum Way, Oak Ridge North, Texas, 77385. You may call their customer service desk at 281-367-5511.

  4. Who do I contact with questions on my water bill?

    Billing questions can be answered by the District’s operator, Municipal Operations & Consulting, located at 27316 Spectrum Way, Oak Ridge North, Texas, 77385. You may call their customer service desk at 281-367-5511.

  5. Where can I find my tax statements?

    Statements from the Tax Assessor/Collector can be found here .

  6. What can I recycle?

    Information regarding the trash and recycling services can be found on the website under the Garbage Collection page.

  7. How do I sign up to receive text/email alerts from the District?

    Residents can sign up to receive text and email alerts from the District to quickly be informed of any situations affecting water/sewer services such as power outages, scheduled maintenance shutoffs, boil water notices, etc. by going to the Emergency Alerts page of the website.

  8. I am unable to find the answer to my question here.

    Please refer to the District's Contact Us page if you require further assistance. District representatives will respond shortly.